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Noticeboard

DID YOU KNOW?

It is now possible to make, cancel and check appointments on line.  It is also possible to request repeat medication on line (as well as via the website).  Please come to the surgery to register for this service.

Patient Participation Group

Patients, we welcome your input to help us develop surveys, services, local  priorities and take action.

By giving us your email address, we will be able to contact you from time to time to ask your views to  help shape your local service.

If you would like to participate, please leave your name and contact details at reception. Thank you

Vaccinations

The surgery now offers the Yellow Fever vaccination

PALS

PALS (Patient Advice and Liaison Service)

PALS

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers.

You can find officers from PALS in your local hospital.

The contact details for our PALS are as follows:

Patient advice and liaison service (PALS)
Barking, Havering and Redbridge University Hospitals NHS Trust

Telephone number:   01708 435454.

Website: https://www.nhs.uk/service-search/Patient-advice-and-liaison-services-(PALS)/


What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.



 
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