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Noticeboard

DID YOU

KNOW?

It is now possible to make, cancel and check appointments on line.  It is also possible to request repeat medication on line (as well as via the website).  Please come to the surgery to register for this service.

Patient Participation Group

Patients, we welcome your input to help us develop surveys, services, local  priorities and take action.

By giving us your email address, we will be able to contact you from time to time to ask your views to  help shape your local service.

Please email your name and date of birth to:

HAVCCG.PPGMaylands@nhs.net  

If you would like to participate.

Maylands Patient Group 

In January 2011 the surgery set up a patient group.  The aim of the group is to provide a forum for our patients to discuss health promotion and local voluntary and social activities.  For more information, please see Items on the right of this screen, or contact Ruth Thacker, Assistant Manager.

We have a dedicated email address for the PPG which is hav-pct.ppg-maylands@nhs.net

Vaccinations

The surgery now offers the Yellow Fever vaccination

Practice Policies

Confidentiality

ConfidentialityThe practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Access to Health Records

You are entitled by law to have access to your medical records which were written after 1st November 1991. You must apply in writing and a charge will be made. The doctor is entitled to withhold information that he or she considers may be detrimental to you.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme - further information



 
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