It is now possible to make, cancel and check appointments on line.  It is also possible to request repeat medication on line (as well as via the website).  Please come to the surgery to register for this service.

Patient Participation Group

Patients, we welcome your input to help us develop surveys, services, local  priorities and take action.

By giving us your email address, we will be able to contact you from time to time to ask your views to  help shape your local service.

If you would like to participate, please leave your name and contact details at reception. Thank you


The surgery now offers the Yellow Fever vaccination

Working Together Improves Lives

Maylands Healthcare CQC overall rating GOOD

Consult online


eConsult: Fill out a simple online form to get advice and treatment. Please ignore the automated email response time-scale: We aim to respond within 2 working days, please bear with us if it takes a little longer. We will prioritise response based on need & respond as soon as possible.


A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.

Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

Please check website regularly for updates. Thank you

COVID - 19 Information (Updated July 2021)

Supporting your recovery after COVID-19

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind

These changes should get better over time, some may take longer than others, but there are things you can do to help.

Your COVID Recovery website helps you to understand what has happened and what you might expect as part of your recovery. Please see link below to the covid recovery website:


Please click on the link below or copy and paste in to your internet browser. Thank you

If you have a learning disability and are worried about having your Covid vaccine, please see the attached pack which explains  the process. If you have any further concerns please contact the surgery.

Learning disability covid vaccine information pack

Patient Data Sharing

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out. 

Type 1 Opt-outs may be discontinued in the future. If this happens then they may be turned into a National Data Opt-out. Your GP practice will tell you if this is going to happen and if you need to do anything. More information about the National Data Opt-out is here:

Opt out by submitting this form to your GP:



Getting the help you need

Some consultations are over the phone and via video but will assess your situation and invite you into the practice if needed. 

We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.   

You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms. 

Please remember that 999 and A&E are for emergencies.  

Please help reduce infections, protect the NHS and keep each other safe by following the latest rules  


111 First / A&E Emergency Department

How people access parts of emergency care in London is changing, with ‘111 First’ helping them to get the right care, in the right place, more quickly.   

All Londoners are being asked to contact NHS 111 online or by phone first, before going to a hospital Accident and Emergency department (A&E/ED) if they have an urgent, but not life-threatening, medical need.   

The new arrangements will also help the NHS to better control the risk of coronavirus while space in A&E waiting rooms is reduced to ensure social distancing.

General Practice is open as usual for telephone, online, video and face-to-face appointments 


Where to go for a blood test during COVID-19    

For up to date on COVID-19 please visit 

Prescription Requests

Please be aware that once a prescription request has been made, this cannot be easily altered. For example a change to the amount of tablets you require. Please request any changes when you order your next prescription. Thank you

AccuRx Text Messaging

Clinicians and staff now have the ability to text you information about your test results etc. Please ensure the mobile telephone number we have for you is up to date.

You have the option to opt out of receiving information from the practice via text, please speak to a receptionist when you visit the surgery. If you receive a text message from Maylands asking you to book an appointment or asking for non clinical information such as, how many units a week you drink, please be aware that these texts are NOT a scam. They have been sent from us to ascertain that the information we have on you is correct or to ask to you make an appointment - especially if we are having difficulty contacting you.

Please ensure that you inform the surgery if you change your mobile telephone number.  Thank you


Abdominal aortic aneurysm: the care you should expect

The aorta is the main blood vessel that carries blood from the heart to the rest of the body. An aneurysm is when a weakness in the wall of the blood vessel makes it bulge outwards – if this happens where the aorta passes through the abdomen (tummy area) it’s called an abdominal aortic aneurysm (‘triple A’ or AAA).

This type of aneurysm can take a long time to develop and often has no symptoms. But if it’s not spotted it can eventually burst (rupture). This is very serious because it causes severe bleeding and can be fatal. Abdominal aortic aneurysms are rare, but some people are more likely to have them, particularly men over 65. However, with a simple test people can be diagnosed and get care and advice about it early.

We want this guideline to make a difference to people with or at risk of having AAA by making sure:  

  • doctors encourage men aged 66 or over and women aged 70 or over to get tested if they are at risk, for example if they have chronic obstructive pulmonary disease, high blood pressure, or they smoke (the guideline has a full list of people who should get tested)
  • people have support to fully understand the different options to deal with AAA when it is spotted – including that monitoring rather than treatment may be best to start with
  • people being monitored also get advice to improve their health and slow the AAA from growing, including lifestyle advice and treatment for high blood pressure if they need it
  • people have the most effective treatment for their AAA if they need it.

Where can I find out more?

You can pick up a self referral form in Maylands Reception.

The NHS website has more information about abdominal aortic aneurysm.

The organisations below can give you more advice and support.









(Site updated 31/08/2021)
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