Working Together Improves Lives
Maylands Healthcare CQC rating GOOD
Our staff are ready and prepared to care for our patients. However in these unprecedented times we are extremely short staffed and incredibly busy. We appreciate your patience and understanding.
Please DO NOT come to the surgery unless you have been given an appointment.
18 March 2020 - PRESCRIPTION REQUESTS
Prescription requests have increased hugely over the last week. Due to this, prescriptions will no longer be ready in the usual time of 72 hours. Please be aware that if you have bulk ordered medication that only your usual amount will be prescribed for you.
We have made the difficult decision to cancel all face to face consultations. All appointments will be changed to a telephone appointment. All patients will be contacted by telephone and if a face to face appointment is necessary an appointment will be booked.
We hope our patients understand why we have made this decision, we need to protect both our patients and staff.
Please DO NOT attend the surgery unless you have an appointment.
If you require a medical certificate for self isolation, information and a self certificate can be downloaded from the following COVID-19 medical certificate
Important information about the coronavirus (COVID-19)
The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/
Home Isolation advice from Public Health England:Home isolation advice March 2020
Appointment Telephone Line
We have recently streamlined our booking system and our appointment line will be open from 8am - 6.30pm Monday - Friday. We are hoping that patients won't experience the difficulties that they have been, trying to get through to book an appointment.
Any feedback is welcomed. Thank you
Please be aware that once a prescription request has been made, this cannot be easily altered. For example a change to the amount of tablets you require. Please request any changes when you order your next prescription. Thank you
Contraceptive Pill Check and HRT
Please be aware that you will need to book an appointment with a GP or Nurse to get a repeat prescription of the contraceptive pill or HRT. Thank you
The new, simple and secure way to access a range of NHS services on your smartphone or tablet.
Use the NHS App to:
- check your symptoms
- find out what to do when you need help urgently
- book and manage appointments at your GP surgery
- order repeat prescriptions
- securely view your GP medical record
- register to be an organ donor
- choose how the NHS uses your data
AccuRx Text Messaging
Clinicians and staff now have the ability to text you information about your test results etc. Please ensure the mobile telephone number we have for you is up to date.
You have the option to opt out of receiving information from the practice via text, please speak to a receptionist when you visit the surgery.
TEXT MESSAGING SERVICE
If you receive a text message from Maylands asking you to book an appointment or asking for non clinical information such as, how many units a week you drink, please be aware that these texts are NOT a scam. They have been sent from us to ascertain that the information we have on you is correct or to ask to you make an appointment - especially if we are having difficulty contacting you.
Please ensure that you inform the surgery if you change your mobile telephone number. Thank you
Maylands doctors' surgery in Hornchurch provides the highest quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
Junior Life Skills
Maylands Healthcare supports safety education for young people.
Unintentional injury is the leading cause of death and illness among children aged one to 14 years, and causes more children to be admitted to hospital each year than for any other reason. Education and advocacy are vital to any safety initiative, and the continued support of the business community will help us to achieve our mission to reduce the number of child victims
Child Safety Campaign
We would like to thank the patients and staff of Maylands Healthcare who have helped us raise a huge £2138.00 for St Francis Hospice.
This brings our fund raising total to an amazing £17,436.00
Well done and thank you
(Site updated 19/03/2020)