It is now possible to make, cancel and check appointments on line.  It is also possible to request repeat medication on line (as well as via the website).  Please come to the surgery to register for this service.

Patient Participation Group

Patients, we welcome your input to help us develop surveys, services, local  priorities and take action.

By giving us your email address, we will be able to contact you from time to time to ask your views to  help shape your local service.

If you would like to participate, please leave your name and contact details at reception. Thank you


The surgery now offers the Yellow Fever vaccination

Working Together Improves Lives

Maylands Healthcare CQC overall rating GOOD

Consult online

To find out how eConsult works, please click here:eConsult


Please DO NOT come to the surgery for an appointment unless you have one booked

Your GP practice is open and if you need to see your GP, please ring us on 01708 460180  – our opening ours are 8am - 6.30pm

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

If you are waiting for a check-up, please be assured we will be in touch

Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection

during your visit to the surgery. 


Please click on the link below or copy and paste in to your internet browser. Thank you

If you have a learning disability and are worried about having your Covid vaccine, please see the attached pack which explains  the process. If you have any further concerns please contact the surgery.

Learning disability covid vaccine information pack

Covid-19 vaccines 

The NHS is prioritising vaccinating people who experts have agreed will benefit the most. We will let you know when it is your turn. Please see here for advice. 

There is comprehensive information, guidance, and answers to questions, including vaccination information for frontline health and social care staff, carers and clinical vulnerable (moderate risk) at COVID-19 Vaccination programme | East London Health & Care Partnership (

Getting the help you need 

The NHS in London is very busy as coronavirus infection rates continue to be high, but we’ll help you get urgent care when you need it.  

Most consultations are over the phone and via video. This is for everyone's safety. We will assess your situation and invite you into the practice if needed. 

We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.   

You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms. 

Please remember that 999 and A&E are for emergencies.   

111 First / A&E Emergency Department

How people access parts of emergency care in London is changing, with ‘111 First’ helping them to get the right care, in the right place, more quickly.   

All Londoners are being asked to contact NHS 111 online or by phone first, before going to a hospital Accident and Emergency department (A&E/ED) if they have an urgent, but not life-threatening, medical need.   

The new arrangements will also help the NHS to better control the risk of coronavirus while space in A&E waiting rooms is reduced to ensure social distancing.

General Practice is open as usual for telephone, online, video and face-to-face appointments 


Where to go for a blood test during COVID-19    

For up to date on COVID-19 please visit 

Prescription Requests

Please be aware that once a prescription request has been made, this cannot be easily altered. For example a change to the amount of tablets you require. Please request any changes when you order your next prescription. Thank you

AccuRx Text Messaging

Clinicians and staff now have the ability to text you information about your test results etc. Please ensure the mobile telephone number we have for you is up to date.

You have the option to opt out of receiving information from the practice via text, please speak to a receptionist when you visit the surgery. If you receive a text message from Maylands asking you to book an appointment or asking for non clinical information such as, how many units a week you drink, please be aware that these texts are NOT a scam. They have been sent from us to ascertain that the information we have on you is correct or to ask to you make an appointment - especially if we are having difficulty contacting you.

Please ensure that you inform the surgery if you change your mobile telephone number.  Thank you


Abdominal aortic aneurysm: the care you should expect

The aorta is the main blood vessel that carries blood from the heart to the rest of the body. An aneurysm is when a weakness in the wall of the blood vessel makes it bulge outwards – if this happens where the aorta passes through the abdomen (tummy area) it’s called an abdominal aortic aneurysm (‘triple A’ or AAA).

This type of aneurysm can take a long time to develop and often has no symptoms. But if it’s not spotted it can eventually burst (rupture). This is very serious because it causes severe bleeding and can be fatal. Abdominal aortic aneurysms are rare, but some people are more likely to have them, particularly men over 65. However, with a simple test people can be diagnosed and get care and advice about it early.

We want this guideline to make a difference to people with or at risk of having AAA by making sure:  

  • doctors encourage men aged 66 or over and women aged 70 or over to get tested if they are at risk, for example if they have chronic obstructive pulmonary disease, high blood pressure, or they smoke (the guideline has a full list of people who should get tested)
  • people have support to fully understand the different options to deal with AAA when it is spotted – including that monitoring rather than treatment may be best to start with
  • people being monitored also get advice to improve their health and slow the AAA from growing, including lifestyle advice and treatment for high blood pressure if they need it
  • people have the most effective treatment for their AAA if they need it.

Where can I find out more?

You can pick up a self referral form in Maylands Reception.

The NHS website has more information about abdominal aortic aneurysm.

The organisations below can give you more advice and support.









(Site updated 08/05/2021)
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